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How do I make a Public Information Request for Police records?

All Public Information Requests must be made using our Online Customer Support Center.For questions...

When is my residential trash picked up?

Residential trash is collected once a week. Trash must be set out by 7 a.m. on the collection day to...

How do I properly dispose of Household Hazardous Waste materials?

The city holds a monthly drop-off collection for Household Hazardous Waste and electronics products...

Does Lewisville operate a City Dump?

The city does not operate a dump but does have a contractual arrangement with DFW Landfill that...

How do I rent a facility at the Medical City Lewisville Grand Theater, and what does it cost?

Rental rates are available at MCLGrand.com, along with an online Client Information form that can be...

Are we currently under any water-use restrictions in Lewisville?

The City of Lewisville is currently in Stage 1 - of the Water Conservation and Emergency Water...

Where do I call if my trash is missed?

Missed trash or recycling collections can be reported directly to Waste Management by calling...

Do I need a City alcohol permit?

A City alcohol permit is required if any of the following types of TABC permits are to be obtained...

Where is the Lewisville Public Library?

The Library is located at 1197 W. Main Street, attached to the Municipal annex. The entrance faces...

How do I find out what company has a particular contract?

You can view a list of all City contracts, along with effective and expiration dates, on our...

What do I need to know about holding a garage sale at my home?

A permit is required for occasional sales of tangible personal property at retail out of the home,...

How do I use the Customer Support Center?

The Lewisville Customer Support Center is a way for residents to submit requests for service and to...

How do I start water service at my home?

Two completed forms are required, a Water Service Application and an Indemnity Waiver Form, along...

What are the rules for building a shed or storage building at my home?

Residential storage buildings 120 sq ft or less may be constructed without a permit in single-family...

How do I obtain a copy of a police or accident report?

Copies of police and accident reports are available Monday through Friday from 8 a.m. to 5 p.m. at...

How do I start water service at my home?

Two completed forms are required, a Water Service Application and an Indemnity Waiver Form, along...

Do I have to register my pet?

City of Lewisville ordinances require all dogs, cats, and ferrets that are 4 or more months old to...

How many dogs/cats am I allowed to have at my house?

A maximum of six dogs, cats, rabbits or ferrets -- or any combination thereof -- is permitted at a...

What is the sales tax for Lewisville?

The total sales tax is 8.25% or 8.25 cents on every $1 spent. The City receives a total of 1.5...

What do I need to know about obtaining a Fence Permit?

If you are hiring a fence contractor to install, replace or repair your fence, your fence contractor...

What are the city's rules regarding chickens?

For those who live on more than one acre of land, an agricultural permit is required. More...

When are building permits NOT required for work done at my home?

Permits are NOT required for the following residential projects:  Children's play equipment,...

How do I report a crime or traffic problem?

For emergencies, traffic accidents, and crimes in progress, call 911. For suspicious activity,...

How do I request a House Watch?

Click here to submit a request for a House Watch.

Do I need a permit for my alarm system?

An annual permit is required for all residential and commercial alarm systems. To download an...

How do I report Identity Theft?

Click here to download the appropriate form.You may report this crime if you live in the City...

What is an inoperative vehicle?

A vehicle with either an expired license plate or valid motor vehicle safety inspection certificate...

Can RVs be stored in residential areas?

If the RV is over 22 feet in length, it cannot be parked beyond the front building line of a home....

How high can grass and weeds be in the city?

Grass and weeds may not exceed 6 inches on residential property and 12 inches on commercial...

How do I find out when a particular contract expires?

You can view a list of all City contracts, along with effective and expiration dates, on our...