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The Lewisville Customer Support Center is a way for Lewisville residents to submit requests for service from City departments.
These requests are received and routed to appropriate departments and staff within the City for completion and follow-up.
For all emergencies, please call 911.

Service Request

  • Submit a request for service or ask a question to City departments

Public Records

  • Submit a Public Information Act (PIA) request

Frequently Asked Questions

  • Click to view and search our frequently asked questions

My Support Center

  • Check the status of the request submitted and questions asked.


Please add LewisvilleTX@mycusthelp.net to your email contacts/safe senders list to ensure you receive all email correspondence from this service.